# Aurochs Incentive Solution Suite Deployed for one of the top Global Surgical &Vision Care Organization

> Incentive Compensation Solution Suite for Life Sciences

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Customer story

## Incentive solution suite deployed for a *top global surgical & vision care* organization

A leading surgical and vision care company standardized over 100 complex plans across two business units in the US and Canada — replacing manual processes with an automated, agile platform.

75%

Reduction in change rollout time

50%

Lower cost of ownership

10×

Faster processing

### Situation

A leading surgical and vision care company implemented a multi-country sales compensation management solution in the US and Canada, aiming to standardize over 100 complex plans across two business units on a single standardized platform.

#### Significant challenges with existing solutions

- Manual interventions due to the inability to handle plan complexities.
- Manual data collection and transformations.
- Time-consuming change management and manual calculations.
- Delays in plan rollouts and ad-hoc changes affecting payroll schedule and business alignment.

The organization sought automation of sales incentive calculation for the US and Canada, reducing team effort.

#### Desired partner attributes

- Agility and responsiveness.
- Multi-country coverage.
- Data pull from internal sources.
- Flexibility for complex plan types and performance measures.
- End-to-end serviced solutions.

#### Primary objectives

- Faster system rollout with plan changes.
- A standardized platform for the US and Canadian regions.
- Automated data ingestion and transformation.
- Support for a variety of plan types and complex logic.
- Access to relevant functionality based on evolving business needs.
- Reflects dynamics within sales plans and country dynamics.
- An integrated platform with backup support.
- High levels of automation and repeatability.
- Serviced solutions for business goal changes.

### Approach

- The Aurochs team conducted a comprehensive demo for key business stakeholders.
- Demonstrated its design philosophy and out-of-the-box plan configuration capabilities.
- Followed by a quick proof of concept for roles in both US business units.
- Identified quality issues with existing calculations during comparison.
- The client gained confidence in system capabilities and signed the contract.
- A methodical approach was taken post-signing to roll out systems for individual countries and business units.
- Developed a detailed understanding of existing data sources with key client stakeholders.
- The partner organization helped develop a comprehensive data lake as the source system for incentive calculations.
- Deployed all four North American business units on a single unified instance.

### Incentive platforms rollout

- Data from various sources collected via scheduled SFTP pull.
- Data sanitized and ingested automatically using the proprietary Data Manager.
- Aurochs Incentive Manager configured for complex calculations (e.g. overachievement, qualifiers, multipliers).
- Eligibility Manager configured for scenarios like new hire status, transfers, and leaves.
- Data sanctity maintained for previous payout periods while calculating the current period.
- Easy-to-use interfaces set up to manage change parameters during operations.
- Plan change and financial impact modeling available using historical data.
- Field incentive performance scorecards and detailed admin calculation reports designed and deployed using Aurochs Field Reporting Manager.

### Governance structure

- Configured platforms and ran two cycles in parallel with existing systems for completeness and high-output quality.
- An onsite team from the professional services partner deployed to work closely with key client stakeholders and track implementation progress.
- Scheduled periodic steering committee meetings to assess project direction and progress.
- Designed a comprehensive dashboard to track implementation progress, discuss risks, and requested changes.
- A management framework designed in consultation with the client to track monthly operations and SLAs.
- Operations resources from the professional services partner team adhered to a predefined calendar for timely delivery of reports every month.

### Outcome

- Implementations completed on time for all four business units.
- Multiple cycles implemented and managed for each business unit.
- 75% reduction in change rollout time.
- A single standardized platform with end-to-end automation, resulting in a 50% lower cost of ownership for the client.
- Delivery of strategic insights to evaluate plan performance continuously.
- End-to-end automation and 10x faster processing, providing more time for the client's sales operations team for value-added activities.
- The majority of changes go live in less than a week.

### Experience our *platform.*

See how Aurochs models, calculates, and pays your incentives — accurately, and in weeks.

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