Aurochs Incentive Solution Suite Deployed for one of the top Global Surgical & Vision Care Organization

Aurochs Incentive Solution Suite Deployed for US & Canada

Situation

Multi-country roll-out (US & Canada) of sales compensation management solution for leading surgical & vision care company
Over 100 complex plans across 2 business units deployed on single standardized platform
Significant challenges with existing solutions:
- Manual interventions due to inability to handle plan complexities
- Manual data collection and transformations
- Time-consuming change management and manual calculations
- Delays in plan rollouts and ad-hoc changes affecting payroll schedule and business alignment
Organization sought automation of sales incentives calculation for US and Canada, reducing team effort
Desired partner attributes:
- Agility & responsiveness
- Multi-country coverage
- Data pull from internal sources
- Flexibility for complex plan types and performance measures
- End-to-end serviced solutions
Primary objectives:
- Faster system rollout with plan changes
- Standardized platform for US and Canadian regions
- Automated data ingestion and transformation
- Support for variety of plan types and complex logic
- Access to relevant functionality based on evolving business needs
- Reflects dynamics within sales plans and country dynamics
- Integrated platform with backup support
- High levels of automation and repeatability
- Serviced solutions for business goal changes

Aurochs team conducted comprehensive demo for key business stakeholders
Demonstrated design philosophy and out-of-the-box plan configuration capabilities
Followed by quick proof of concept for roles in both US business units
Identified quality issues with existing calculations during comparison
Client gained confidence in system capabilities and signed contract
Methodical approach taken post-signing to roll out systems for individual countries and business units
Developed detailed understanding of existing data sources with key client stakeholders
Partner organization helped develop comprehensive data lake as source system for incentive calculations
Deployed all 4 North American business units on single unified instance

Data from various sources collected via scheduled SFTP pull
Data sanitized and ingested automatically using proprietary Data Manager
Aurochs Incentive Manager configured for complex calculations (e.g., overachievement, qualifiers, multipliers)
Eligibility manager configured for scenarios like new hire status, transfers, leaves
Data sanctity maintained for previous payout periods while calculating current period
Easy-to-use interfaces set up to manage change parameters during operations
Plan change and financial impact modeling available using historical data
Field incentive performance scorecards and detailed Admin calculation reports designed and deployed using Aurochs Field Reporting Manager

Configured platforms and ran 2 cycles in parallel with existing systems for completeness and high-output quality
Onsite team from professional services partner deployed to work closely with key client stakeholders and track implementation progress
Scheduled periodic steering committee meetings to assess project direction and progress
Designed comprehensive dashboard to track implementation progress, discuss risks, and requested changes
Management framework designed in consultation with client to track monthly operations and SLAs
Operations resources from professional services partner team adhered to predefined calendar for timely delivery of reports every month